Return & Refund Policy
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If you are not entirely satisfied with your purchase, we’re here to help.
The Certificates that we offer cannot be returned. If you wish to cancel your Certificate, please contact us so we can assist you on how to do it.
A refund request can be made, if you did not complete the application form after you completed your payment. If you did not receive your email confirmation within 48 hours or if errors are made on your Certificate or Permit.
If you received your Confirmation Number/Certificate via email or decide to cancel order after the Application Form is completed, a refund will not be issued.
If your refund is approved, we will initiate a refund to your credit card.
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
If you have any questions on how to return or refund your item, contact us.